The Hearth Outreach Program
Step 2: Housing Search & Case Management
The Outreach Team and their elderly clients navigate step by step
through the arduous subsidized housing application process. Case Managers fill out paperwork, accompany clients to
interviews, follow up with agencies, and make sure that the unit applied for is both safe and affordable.
Since the wait for a subsidized housing unit may take more than a year, Hearth Outreach provides emotional support and hope as their clients wait. Case Managers also help their clients get physical and mental health care, sort out legal and financial problems, address substance abuse, apply for social security or veterans’ benefits, or obtain other needed social services.
Outreach case managers are tireless advocates for their clients through every step of the process, assisting them with whatever crises may arise.